Terms of service

Overview

This website is operated by Good Boy Gift Co. ("we," "us," "our"). By visiting goodboygiftco.com or placing an order, you agree to these Terms of Service. If you don't agree, please don't use the site.

Custom products

Our products are made to order using the photos and text you provide. Before production we email you a proof. Your ornament is printed exactly as shown in the proof you approve, so please check names, dates and spelling carefully. Watercolor-style portraits are artistic interpretations; colors and details may vary slightly from your photo and from what appears on screen.

Your photos and content

By uploading photos or text, you confirm that you own them or have permission to use them, and you grant us a limited license to use them solely to create, proof and fulfill your order. We don't use your pet's photos in our marketing without your permission. We may refuse orders containing content that is offensive, unlawful or infringes someone else's rights.

Pricing and payment

Prices are listed in US dollars and may change without notice. We may cancel an order and issue a full refund if a product is listed at an incorrect price or if we can't fulfill it. Payment is processed securely at checkout.

Shipping, refunds and cancellations

Shipping times are estimates and are not guaranteed, including holiday delivery dates. Please see our Shipping Policy and Refund Policy, which form part of these terms.

Accuracy of information

We try to keep product descriptions, images and other information on this site accurate, but we don't warrant that everything is error-free. Product mockups are illustrations; the final printed item may look slightly different.

Limitation of liability

To the fullest extent permitted by law, Good Boy Gift Co. is not liable for any indirect, incidental or consequential damages arising from your use of the site or our products. Our total liability for any claim is limited to the amount you paid for the order in question. Nothing in these terms limits any rights you have under applicable consumer protection law.

Privacy

Your personal information is handled as described in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. Changes apply to orders placed after the update is posted on this page.

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.

Contact

Questions about these terms? Email hello@goodboygiftco.com.